Terms and Conditions
Web shop Terms and conditions
These are our webshop General Terms and Conditions. These General Terms and Conditions always apply when you use our Website or place an order through our Website, and they contain important information for you as a buyer. Please read them carefully. We also recommend that you save or print these General Terms and Conditions so that you can consult them at a later time.
UAB Clean and Solve: based in Vilnius and registered with the Chamber of Commerce under file number 304231452, trading as UAB Clean and Solve.
Website: the Website / webshop of UAB Clean and Solve, to be found on www.cleanandsolve.com and all of its subdomains.
Client: the natural person or corporation acting in the performance of a profession or business who enters into an agreement with UAB Clean and Solve and/or is registered on the Website.
Agreement: any arrangement or agreement between UAB Clean and Solve and the Client of which the General Terms and Conditions are an integral part.
General Terms and Conditions: these General Terms and Conditions.
Applicability of the General Terms and Conditions
The General Terms and Conditions apply to all offers, agreements and deliveries of UAB Clean and Solve, unless explicitly agreed otherwise in writing.
If the Client in his order, confirmation or any other communication alleging acceptance of the General Terms and Provisions includes any provisions that differ from, or are not in included the General Terms and Conditions, such provisions will only be binding upon UAB Clean and Solve if and in so far as UAB Clean and Solve has accepted them in writing.
In cases where specific product or service-related terms and conditions apply in addition to these general terms and conditions, Client can always invoke the applicable condition that is most favourable to him in the event of incompatible general terms and conditions
Prices and information
All prices posted on the Website and in other materials originating from UAB Clean and Solve include taxes and other levies imposed by the government, unless stated otherwise on the website.
If shipping costs are charged, these will be clearly stated in good time before the contract is concluded. These costs will also be displayed separately in the ordering process.
The content of the Website is composed with the greatest care. UAB Clean and Solve cannot, however, guarantee that all information on the Website is correct and complete at all times. All prices and other information posted on the Website and in other materials originating from UAB Clean and Solve are subject to obvious programming and typing errors.
UAB Clean and Solve cannot be held responsible for deviations in colour that result from the quality of the colours displayed on the screen.
Conclusion of the Agreement
The Agreement will be deemed to be concluded at the moment the Client accepts the offer of UAB Clean and Solve subject to the conditions laid down by UAB Clean and Solve.
If the Client has accepted the offer by electronic means, UAB Clean and Solve will confirm receipt of acceptance of the offer by electronic means without delay. Until such receipt of acceptance is confirmed, the Client will have the possibility to dissolve the Agreement.
If it is found that, in accepting or otherwise entering into the Agreement, the Client has provided incorrect data, UAB Clean and Solve will have the right demand fulfilment of the Client’s obligations until the correct data is received.
To make optimum use of the Website, the Client can register using the registration form/the account sign-in option on the Website.
During the registration process, the Client will be asked to choose a user name and password with which he can log on to the Website. The Client alone is responsible for choosing a sufficiently reliable password.
The Client must keep its login credentials, user name and password strictly confidential. UAB Clean and Solve cannot be held liable for any misuse of the login credentials and is always entitled to assume that the Client who logs on to the Website is the party that it professes to be. The Client is responsible for and bears the full risk of any and all actions and transactions performed via the Client’s account.
If the Client knows or has reason to suspect that its login details have become available to unauthorised parties, it will be required to change its password as soon as possible and/or to notify UAB Clean and Solve accordingly so as to allow UAB Clean and Solve to take appropriate measures.
Execution of the Agreement
As soon as UAB Clean and Solve has received the order, it will send the products to the Client without delay and with due regard for the provisions of paragraph 3 of this article.
UAB Clean and Solve is authorised to engage third parties in the fulfilment of its obligations under the Agreement.
Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered. If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest.
If UAB Clean and Solve is unable to deliver the products within the agreed term, it will notify the Client accordingly. In that case the Client can decide either to agree to a new delivery date or to dissolve the Agreement without incurring any costs.
UAB Clean and Solve advises the Client to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity.
The risks associated with the products will transfer to the Client as soon as the products are delivered at the agreed delivery address.
If the ordered product can no longer be supplied, UAB Clean and Solve is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, the Client will have the right to dissolve the Agreement without incurring any costs and to return the product free of charge.
Right of withdrawal/return
The Client will have the right to dissolve the distance Agreement with UAB Clean and Solve within 14 calendar days after receiving the product, free of charge and without stating reasons. The commences on the day after the product was received by the consumer, or a third party designated by the consumer, who is not the transporting party, or:
– if the delivery of a product involves different deliveries or parts: the day on which the Client, or a third party designated by the Client, received the last delivery or the last part;
– with contracts for the regular delivery of products during a given period: the day on which the Client, or a third party designated by the Client, received the last product;
– if the Client has ordered several products: the day on which the Client, or a third party designated by the Client, received the last product.
Only the direct costs incurred for the return shipment are for the Client’s account. This means that the Client will have to pay the costs of returning the product. Any shipping costs paid by the Client and the purchase price paid for the product will be refunded to the Client if the entire order is returned.
During the withdrawal period referred to in paragraph 1 above, the Client will treat the product and its packaging with the utmost care. The Client may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation.
The Client is only liable for the product’s devaluation that is a consequence of his handling the product other than as permitted in.
The Client can dissolve the Agreement in accordance with paragraph 1 of this article by reporting the withdrawal (digital or in other form) to UAB Clean and Solve, within the withdrawal period, by means of the model form for right of withdrawal or in some other unequivocal way. If UAB Clean and Solve makes it possible for the Client to declare his withdrawal via electronic/digital means, then after receiving such a declaration, UAB Clean and Solve sends immediate confirmation of receipt.
As quickly as possible, but no later than 14 days after the day of reporting as referred to in paragraph 1, the Client shall return the product, or hand it over to (a representative of) UAB Clean and Solve. Client can send the product directly to UAB Clean and Solve without a notice of withdrawal in advance within the period as mentioned in paragraph 1 Client must in this case, include a written notice of withdrawal, such as the model form.
Products can be returned to the following address:
UAB Clean and Solve
Laisvės pr. 60-1107
Any amounts already paid by the Client (in advance) will be refunded to the Client as soon as possible, and in any case within 14 days after dissolution of the Agreement. If the Client chose an expensive method of delivery in preference to the cheapest standard delivery, UAB Clean and Solve does not have to refund the additional costs of the more expensive method.
Except in cases in which UAB Clean and Solve has offered to retrieve the product himself, he can postpone refunding until he has received the product or until the Client proves he has returned the product, depending on which occurs earlier.
Information about the applicability or non-applicability of a right of withdrawal and any required procedure will be posted clearly on the Website, well before the Agreement is concluded.
The Client shall pay the amounts due to UAB Clean and Solve in accordance with the ordering procedure and any payment methods indicated on the Website. UAB Clean and Solve is free to offer any payment method of its choice and may change these methods at any time.
Warranties and conformity
This article only applies if the Client is not acting in a professional or commercial capacity. If, notwithstanding the latter provision, UAB Clean and Solve provides a separate guarantee on the products, this applies to all types of Clients.
UAB Clean and Solve warrants that the products satisfy the Agreement, the specifications laid down in the offer, the reasonable requirements of soundness and/or usability and the statutory provisions and/or government regulations that are in force on the date the Agreement is signed. If specifically agreed, UAB Clean and Solve will also warrant that the product is suitable for purposes other than its normal use.
Any warranties offered by UAB Clean and Solve, the manufacturer or the importer will not affect the statutory rights and claims which the Client already has and may invoke by virtue of the Agreement.
If the delivered product fails to satisfy the Agreement, the Client can notify UAB Clean and Solve accordingly within a reasonable period of time after discovering the defect.
If UAB Clean and Solve deems the complaint to be well-founded, the products concerned will be repaired, replaced or refunded in consultation with the Client. In accordance to the Article concerning liability, the refund cannot exceed the price paid for the product by the Client.
Complaints handling procedure
If the Client has any grievances in connection with a product (in accordance with the article on warranties and conformity) and/or about other aspects of UAB Clean and Solve’s service, it can submit a complaint by telephone, by email or by post. See the contact details at the bottom of the General Terms and Conditions.
UAB Clean and Solve will respond to the complaint as soon as possible, and in any case within 1 days after having received it. If it is not yet possible for UAB Clean and Solve to formulate a substantive reaction to the complaint by that time, UAB Clean and Solve will confirm receipt of the complaint within 1 days after having received it and give an indication of the term within which it expects to be able to give a substantive or definitive reaction to the Client’s complaint.
This Article only applies if the Client is a natural person or a legal entity who is acting in a professional or commercial capacity.
The total liability of UAB Clean and Solve in respect of the Client due to an attributable failure to perform the Agreement is limited to compensation not exceeding the price stipulated for that particular Agreement (including VAT).
The liability of UAB Clean and Solve in respect of the Client for indirect damage or loss, which in any case includes –but is explicitly not limited to –consequential damage, lost profit, lost savings, loss of data and damage due to business interruption, is excluded.
Aside from the cases referred to in the two previous paragraphs of this Article, UAB Clean and Solve is not subject to any liability at all in respect of the Client for damages, irrespective of the ground on which the action for damages is based. The restrictions set out in this Article, will, however, cease to apply if and insofar as the damage or loss is the result of an intentional act or gross negligence on the part of UAB Clean and Solve.
UAB Clean and Solve will only be liable to the Client on account of an attributable failure in the performance of an agreement if the Client issues a proper notice of default to UAB Clean and Solve without delay stipulating a reasonable period of time in which to remedy the failure, and UAB Clean and Solve also continues to fail to perform its obligations after that period. The notice of default must contain a description of the failure in as much detail as possible to enable UAB Clean and Solve to provide an adequate response.
Any event giving right to compensation is always subject to the condition that the Client reports the damage or loss in writing to UAB Clean and Solve as soon as possible, but no later than within 30 days after the damage or loss has arisen.
In the event of force majeure UAB Clean and Solve is not liable to pay compensation for any damage or loss the Client has incurred as a result.
Retention of title
As long as the Client has not made any full payment on the total amount agreed UAB Clean and Solve will retain ownership of all the goods delivered.
UAB Clean and Solve will process the Client’s personal details in accordance with the privacy statement published on the Website.
This agreement is governed by the laws of the country of establishment of the web shop.
Insofar as not dictated otherwise by mandatory law, any disputes ensuing from the Agreement will be submitted to the competent Dutch court in the district where UAB Clean and Solve has its registered office.
If any provision set out in these General Terms and Conditions should prove to be void, this will not affect the validity of the General Terms and Conditions as a whole. In that case, the Parties will lay down one or more new provisions in replacement which will reflect the original provision as much as is possible under the law.
The term ‘written’in these General Terms and Conditions also refers to communication by email and fax, provided that the sender’s identity and the integrity of the email message have been sufficiently established.
Should you have any questions, complaints or comments after reading these General Terms and Conditions, please contact us by email or letter.
UAB Clean and Solve
Laisvės pr. 60-1107
tel. +32 266 908 66
Chamber of Commerce 304231452
!Not for consumption and could be Deadly if consumed!
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: UAB Clean and Solve, Laisves PR. 60-1107, LT-05120, Vilnius, Lithuania.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – vevida.com
Your data is stored through vevida.com data storage, databases and the general ECWID application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Dial XS stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Settlement of credit cards and electronic transfers is carried out by Dial XS.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers
For more insight, you may also want to read Dial XS Terms of Service and Privacy Statement.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Germany and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at:
UAB Clean and Solve
Privacy Compliance Officer
Laisves PR.60-1107, LT-05120, Vilnius.